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GalaxyGroup Review: Legit Broker or Just Another Scam?

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Sarah Chang

Sarah is an experienced financial journalist with a background in investigative reporting and market analysis. She started her career as a financial writer for financial news outlets, where she gained a deep understanding of market dynamics and investor behavior. Sarah ‘s keen interest in exposing financial scams and providing clear, actionable insights led her to join traderhelpbook.com.

Sarah plays a crucial role in the platform’s mission to educate traders and investors. Her investigative skills and attention to detail enable her to identify potential scams and provide transparent evaluations of brokerage firms. Sarah is passionate about consumer protection and strives to empower users with the knowledge. Her journalistic background ensures that the information provided on the platform is objective, reliable, and serves the best interests of traders seeking trustworthy financial guidance.

Today we present the GalaxyGroup review — a story about yet another scam project pretending to be a Forex/CFD broker. Like many similar schemes, the platform hides behind the name of a real British company. However, proving that we are dealing with yet another “creation” of fraudsters is not difficult; it is enough to check the information published on the official website. For those tempted by the promised attractive trading conditions, we will help you understand why working with this fake company is impossible. Strong evidence is provided below.

Does GalaxyGroup Show Any Risk Factors?

On its homepage, the broker claims that all documents, including registration papers and license confirmations, are in perfect order. We searched for them extensively until we decided to look at one of the documents titled “London Stock Exchange PLC.” It turned out to be a link to a PDF statement from the Companies House database. Its presence is meant to convince us that the broker is operated by GALAXY GROUP MIDCO LIMITED.

The company was registered in 2017 and operates as a holding company (SIC 64209). Its official reporting is impressive:

  • Staff: 5,790 people.
  • Bank account funds: £15.4 million.
  • Total assets: £563.7 million.
  • Total liabilities: £657.25 million.
  • Staff: 5,790 people.
  • Bank account funds: £15.4 million.
  • Total assets: £563.7 million.
  • Total liabilities: £657.25 million.

According to the information on the official GalaxyGroup website, one could think we are dealing with a very successful broker. Unfortunately, the project owners created a story that has nothing to do with reality. The absence of a license from the UK financial regulator FCA clearly shows this.

Without it, companies registered in the UK have no right to provide brokerage or dealer services. Accordingly, we are confident that a company registered eight years ago does not engage in such activities.

Another argument supporting our conclusion is the broker’s age. A dedicated page on the website presents the company’s history. The broker claims it was founded in 2014 and lists a series of achievements up to 2019. However, after that point, ‌history abruptly ends (meaning the company supposedly spent another six years “resting on its laurels” without any accomplishments). In addition, the project owners apparently expected that visitors would be satisfied with information from the UK register. As you can see, the real company is no longer associated with this scam project. Therefore, to determine the real age of the platform, we turned to an independent source.

According to the WHOIS service, the registration date of the working domain is August 20, 2025. This means that at the time of our galaxygroup.io review, the fake broker had been online for less than four months. Comparing this information with the registration date of the real UK company, one would have to believe that its management delayed creating a website for nearly eight years, waiting for either enlightenment or the right moment. The dates presented on the site are clearly misleading, the platform allegedly existed for ten years without a website, only appearing two years before the company’s registration. We are far from taking such claims seriously, especially knowing that the UK holding has no connection whatsoever to this fraudulent creation. The discrepancy in dates is further proof of deception.

It is hard to expect a significant number of reviews for a platform that has been online for less than two months. Nevertheless, this pseudo-broker did not go unnoticed on the internet. On reviews.io, for example, more than twenty comments appeared, calling this broker one of the best, praising its honesty and unique trading conditions. You can probably guess that these reviews were commissioned by the project’s owners. Otherwise, it is difficult to understand why they speak so enthusiastically about services and conditions that this virtual company simply does not provide.

Let’s Break Down the Client Portal

For those who still harbor illusions about GalaxyGroup operating legally and lawfully, we suggest taking a closer look at the Client Portal. It becomes clear that the broker does not comply with the UK regulator’s requirements even at the registration stage.

In practice, when filling out the registration form, the user is asked to provide only minimal personal information: first and last name, country of residence, email address, and phone number. At the same time, the FCA requires collecting all information necessary for a full KYC procedure at this stage. During registration, the user is also supposed to undergo:

  • Verification by submitting copies of documents.
  • A questionnaire to determine whether the trader is professional or retail.
  • A test to assess knowledge of working with high-risk assets, such as CFDs.
  • Verification by submitting copies of documents.
  • A questionnaire to determine whether the trader is professional or retail.
  • A test to assess knowledge of working with high-risk assets, such as CFDs.

It is clear that no activity in compliance with UK law or FCA requirements is even being attempted. And this is evident not only from the client profile functions.

To resolve the issue, the user has to contact customer support. Which payment channels they will be advised to use, and which payment details of the pseudo-broker will be provided, is unknown. What is clear, however, is that this approach is typical of scam projects. They hide their operations from regulators and tax authorities. As a rule, they provide all transaction details only during a private conversation with the trader. Often, funds are accepted via cryptocurrency wallets or drop cards. Naturally, any notion of security, AML compliance, or other “formalities” that regulated companies must adhere to is completely absent when trading with GalaxyGroup.

What Does the Galaxygroup.io Website Reveal?

Official websites similar to the one presented by the broker are rare. However, this is not a compliment to its creators but a simple observation: they failed at their task. Perhaps the page design, with multiple info boxes, may seem attractive to some. However, we see no real purpose in them: it is difficult to place the necessary amount of information there, and the gain in attracting user attention to the embedded marketing slogans is minimal. At the same time, pages designed in this way appear dull and, frankly, simply sloppy.

However, the design is not even the weakest part of this “creation.” The page’s content matches its layout, or is even worse. Judge for yourself:

  • GalaxyGroup decided to provide a minimal amount of numerical values for various metrics or characteristics. Yes, imagine a broker describing trading conditions or commissions while hardly using any numbers!
  • The company employs a surprising concept of info boxes: instead of detailed descriptions, for example on the About Us pages, we are presented with a dozen boxes containing marketing slogans, but no useful or necessary information for traders.
  • On many pages, parts of the content are duplicated from the homepage (or vice versa, the homepage seems to be assembled from fragments of other pages). It gives the impression that there was simply not enough creativity to create unique content for each page. And yes, the info box concept shines here: using the same element without changing the content saved the developers considerable effort and time.
  • GalaxyGroup decided to provide a minimal amount of numerical values for various metrics or characteristics. Yes, imagine a broker describing trading conditions or commissions while hardly using any numbers!
  • The company employs a surprising concept of info boxes: instead of detailed descriptions, for example on the About Us pages, we are presented with a dozen boxes containing marketing slogans, but no useful or necessary information for traders.
  • On many pages, parts of the content are duplicated from the homepage (or vice versa, the homepage seems to be assembled from fragments of other pages). It gives the impression that there was simply not enough creativity to create unique content for each page. And yes, the info box concept shines here: using the same element without changing the content saved the developers considerable effort and time.

Is the Broker Offering Fair or Risky Terms for Traders?

Problems with content are characteristic of the entire GalaxyGroup website. The publication of trading conditions is no exception. The company offers traders four account types:

  • Basic with a deposit from $5,000 and leverage up to 1:10.
  • Silver with a $25,000 entry threshold and leverage up to 1:20.
  • Gold, which allows trading with leverage up to 1:50, but requires a starting deposit of $50,000.
  • Platinum, where trading with leverage up to 1:100 requires a deposit of at least $100,000.
  • Basic with a deposit from $5,000 and leverage up to 1:10.
  • Silver with a $25,000 entry threshold and leverage up to 1:20.
  • Gold, which allows trading with leverage up to 1:50, but requires a starting deposit of $50,000.
  • Platinum, where trading with leverage up to 1:100 requires a deposit of at least $100,000.

That’s it for all the numerical characteristics that a trader can use when reviewing the trading conditions. Nevertheless, the pseudo-company’s specialists sincerely believe that these figures are sufficient to interest potential clients.

From our point of view, this is far too little to assess all the nuances of trading with the broker. For example, without information on trading commissions and swaps, it is impossible to understand how profitable working with this platform is. Without stop order levels, it is unclear how willing the company is to limit clients’ risks.

More detailed account or asset characteristics obviously did not fit in the table on the official website. For instance, contract specifications could have been placed on the Trading Assets page, while important account parameters could have replaced the additional options that the broker only promises.

We also want to draw potential clients’ attention to a couple of facts:

  • A huge starting deposit of $5,000 for most traders. Most licensed brokers do not impose such restrictions on the minimum account balance, as they are willing to work with clients for the long term. Only scammers set such limits to obtain substantial sums, even from beginners.
  • Increasing leverage and, consequently, risk alongside higher minimum deposits. This is also typical of scammers: the more a trader invests, the higher the likelihood of losing the entire invested capital.
  • A huge starting deposit of $5,000 for most traders. Most licensed brokers do not impose such restrictions on the minimum account balance, as they are willing to work with clients for the long term. Only scammers set such limits to obtain substantial sums, even from beginners.
  • Increasing leverage and, consequently, risk alongside higher minimum deposits. This is also typical of scammers: the more a trader invests, the higher the likelihood of losing the entire invested capital.

Technical Support Analysis of GalaxyGroup

The company’s contact details are also far from adequate. On the dedicated page, you can only find:

  • Support email.
  • Phone number with a UK code.
  • Broker’s postal address in London.
  • Support email.
  • Phone number with a UK code.
  • Broker’s postal address in London.

By the way, the latter was illegally borrowed from a real company, as were all the other details about it. This gives us reason to claim that the fake firm does not have a real office. This is further confirmed by the phone number, which belongs to a pool of one of the mobile operators active in the UK. At the same time, we could never reach it, despite making about fifty attempts.

Clearly, resolving client issues promptly is not in this platform’s style. There is not even an online chat, nor links to social media profiles. Therefore, we can safely assert that the project creators never intended it to operate long-term. Indeed, why spend resources maintaining activity in groups and channels if after a few months they will no longer be needed?

Strengths and Weaknesses

  • Developed structure of the site’s navigation menu and pages.
  • Registration process is simple and does not take much time.
  • Developed structure of the site’s navigation menu and pages.
  • Registration process is simple and does not take much time.
  • No official registration, providing only virtual brokerage services under the cover of a real UK company’s illegally used name.
  • No license or regulation; illegal activity both in the UK and other jurisdictions.
  • Complete lack of important information, e.g., trading conditions or platform payment details.
  • Almost all information on the site is false.
  • All positive online reviews about the company are paid; the project owners are trying to create a reputation for it.
  • No official registration, providing only virtual brokerage services under the cover of a real UK company’s illegally used name.
  • No license or regulation; illegal activity both in the UK and other jurisdictions.
  • Complete lack of important information, e.g., trading conditions or platform payment details.
  • Almost all information on the site is false.
  • All positive online reviews about the company are paid; the project owners are trying to create a reputation for it.